We're Here to Help
Reach out to the ClearMedia Tech team. Whether you need advice on a smart home setup or have questions about a recent electronics purchase, our dedicated support staff in Dhaka is ready to assist you via email.
Send Us a Message
Our Headquarters
Physical Address
ClearMedia TechHouse 22, Road 113, Dhaka, Gulshan 2 1212, Bangladesh
Before You Email Us
How long does delivery take across Bangladesh?
We provide next-day delivery within Dhaka. For areas outside Dhaka, standard shipping via our trusted courier partners typically takes 3 to 5 business days.
Do your electronics come with a warranty?
Yes. All our smartphones, audio devices, and smart home gadgets include a minimum one-year brand warranty. Certain premium products feature extended coverage plans.
What is your return policy?
Unopened and sealed items can be returned within 7 days of purchase. If you receive a defective gadget, please email our support team within 48 hours for a replacement.
Can I get technical help setting up a device?
Absolutely. Our technical support team is available via email to guide you through smart home integrations, device pairing, and general troubleshooting.
Dedicated to Your Satisfaction
Our customer support team is highly trained to assist you with any technical issues, warranty claims, or product inquiries. We pride ourselves on providing prompt and effective solutions via email to ensure your tech operates flawlessly.
Visit Our Headquarters
Located in the heart of Dhaka, our headquarters serves as the central hub for our operations. While we primarily handle support online, our corporate office manages the logistics that bring top-tier electronics to your doorstep.